Privacy Policy

Last updated: September 6, 2024

This Privacy Policy outlines how kingdomplayground.com (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect specific information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information that uniquely identifies an individual (including what is listed below) is referred to as “Personal Information.” See the sections below for details on what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the Site.
• Purpose of collection: to ensure the Site loads properly for you and to conduct analytics on Site usage to optimize its performance.
• Source of collection: collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.
• Disclosure for business purposes: shared with our processor, Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services, process payments, arrange shipping, send invoices or order confirmations, communicate with you, screen orders for risk or fraud, and offer you information or advertising in line with your preferences.
• Source of collection: collected directly from you.
• Disclosure for business purposes: shared with our processor, Shopify.

Customer Support Information

• Examples of Personal Information collected: any details provided when you contact us for customer support.
• Purpose of collection: to provide you with customer support services.
• Source of collection: collected directly from you.
• Disclosure for business purposes: information shared with service providers as needed.

Minors

This Site is not intended for individuals under the age of 12. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, please contact us at the address below to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist us in providing our services and fulfilling contracts with you, as described above. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information by visiting https://www.shopify.com/legal/privacy.
• We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, legal requests, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For example:

• We use Google Analytics to help us understand how customers interact with the Site. To learn more about how Google uses your Personal Information, visit https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
• We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. This information may be collected and shared using cookies or similar technologies.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opting Out of Targeted Advertising

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of certain services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide you with our services, which include offering products for sale, processing payments, shipping, fulfilling your orders, and keeping you informed about new products, services, and offers.

Legal Basis for Processing (for EEA Residents)

Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with legal obligations;
• Protecting your vital interests;
• Performing a task carried out in the public interest;
• Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request that we delete this information. For more details on your right to erasure, see the “Your Rights” section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when it has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Shopify uses limited automated decision-making to prevent fraud, which includes:

• A temporary denylist of IP addresses associated with repeated failed transactions (persists for a few hours);
• A temporary denylist of credit cards associated with denylisted IP addresses (persists for a few days).

Your Rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access, port, correct, update, or delete the Personal Information we hold about you. If you would like to exercise these rights, please contact us using the details below.

CCPA (California Residents)

If you are a resident of California, you have the right to request access to, port, correct, update, or delete the Personal Information we hold about you (also referred to as the “Right to Know”). If you would like to exercise these rights, or designate an authorized agent to submit requests on your behalf, please contact us using the details below.

Cookies

A cookie is a small amount of data that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This prevents you from having to re-enter your information each time you visit the site or move between pages. Cookies also provide information on how people use the website, for example, whether they are a first-time or repeat visitor.

We use cookies to optimize your experience on our Site and provide our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

 
Cookie Retention

The duration a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies remain on your device until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in several ways. Please note that removing or blocking cookies may negatively affect your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. For more details on how to adjust your browser settings, block, manage, or filter cookies, visit your browser’s help section or go to www.allaboutcookies.org.

Additionally, blocking cookies may not prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of specific uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please be aware that, because there is no consistent industry standard for responding to “Do Not Track” signals, we do not change our data collection and usage practices when such a signal is detected from your browser.

SECTION 1 - What do we do with your information?

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, including your name, address, and email address.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address. This helps us gather information about your browser and operating system to improve your shopping experience.

If applicable, and with your consent, we may send you emails regarding our store, new products, and other updates (email marketing).

Similarly, if applicable and with your permission, we may send text messages about our store, new products, and other updates (text marketing), including Checkout Reminders. Webhooks will be used to trigger these reminders via our messaging system.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect, for example, changes to our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page.

Business Address: 22 Zoranne Drive, East Northport, New York 11731

Email: support@kingdomplayground.com

Phone: (386) 516-4516

SMS Marketing and Notifications

We respect your privacy and value the information you provide in relation to our SMS marketing services. This information is used to send text notifications related to your order, including abandoned checkout reminders, promotional text marketing offers, and transactional texts such as requests for product reviews.

Our website also uses cookies to track items in your shopping cart, including when you abandon the checkout process. This allows us to send reminders via SMS to complete your purchase.

By consenting to Kingdom Playground’s SMS marketing during the checkout process or by subscribing through our subscription tools, you agree to receive recurring text notifications related to your order, abandoned checkout reminders, text marketing offers, and other transactional texts. This applies even if your phone number is on any state or federal do-not-call list. Message frequency may vary, and consent is not a condition for purchase.

If at any time you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us, or use the unsubscribe link included in our messages. Please note that using alternative methods of opting out (such as alternative words or requests) may not be effective.

We do not charge for this service, but you will be responsible for any fees or charges associated with text messaging as imposed by your wireless provider. Standard message and data rates may apply.

If you have any questions, text HELP to the number from which you received our messages. You can also contact us at support@kingdomplayground.com for more information.

Modifications to Phone Numbers and Short Codes

We reserve the right to modify any telephone number or short code we use to operate the SMS service at any time. Should this occur, we will notify you of such changes. Please note that if you send messages to a telephone number or short code we no longer use, including STOP or HELP requests, they may not be received, and we will not be liable for honoring requests made through those outdated numbers.

Disclaimer

To the fullest extent permitted by law, you agree that we are not liable for any failed, delayed, or misdirected delivery of information sent via our SMS service, nor for any errors in such information. Additionally, we will not be liable for any actions you may take (or not take) in reliance on the information sent through the service.

Your privacy is important to us. Please refer to this Privacy Policy to understand how we collect, use, and protect your personal information.